TRUST & SAFETY
Trust goes both ways.
Feel more confident about who you're connecting with.
Rynuu is being built around a simple idea: customers deserve confidence in the professionals they choose, and trainers deserve confidence in the people they meet.
Two sides. One marketplace. Built on trust.
Confidence in who you train with.
Choosing a fitness professional is personal. That's why we're building professional standards into the Rynuu trainer experience.
✓ Certified
Trainers provide information about their professional fitness credentials as part of the rynuu onboarding process.
✓ CPR/AED
Trainers provide current CPR/AED certification information.
✓ Insured
Trainers are expected to maintain applicable liability insurance to participate in the rynuu marketplace.
✓ Background Screened
Rynuu intends to require trainers to complete a background screening process before becoming active on the marketplace.
And trust goes the other way.
Trainers should feel confident, too.
Fitness can bring people together in gyms, studios, outdoor spaces, and other environments. We believe trainers deserve safeguards when connecting with new customers, too.
Rynuu is designed with customer trust measures such as:
Identity
Information that helps establish who is using the marketplace.
Account Verification
Measures designed to support authentic customer accounts.
Community Standards
Clear expectations for respectful and appropriate behavior.
Reporting
A way for trainers and customers to raise concerns about interactions on Rynuu.
Connect with confidence.
Rynuu is designed to give both customers and trainers more information about who they're connecting with.
Know who you're choosing
Review available profiles, qualifications, and trust information before making a connection.
Know what to expect
Clear session details help both customers and trainers arrive prepared.
Keep communication clear
Good communication helps create a better training experience from the start.
Trust goes both ways.
Customers deserve confidence in who they train with.
Trainers deserve confidence in who they meet.
Rynuu is being built for both.
Two sides. One marketplace. Built on trust.
